Is Total Package Serum legit? Yes. It’s a real Vitamin C and peptide serum from a real Florida company, orders ship, and the 365-day guarantee is genuine, with fine print we’ll spell out. The “scam” searches come from three things: heavy direct-response ad marketing, a subscription option some buyers miss at checkout, and wrinkle results that don’t match the dramatic before-and-afters.
None of those make the serum a fraud. They do mean you should know exactly who you’re buying from, what the reviews really say, and what an all-in-one serum can and can’t do before you check out.
We didn’t apply the serum ourselves. We read the official sales page and returns policy, the Total Package Serum ingredient list, and the Trustpilot, BBB, and Amazon records for the seller. This is what we found.
Is Total Package Serum legit? Start with who sells it
Total Package Serum is sold by Sun Coast Sciences, a wellness brand based at 1680 Michigan Avenue, Suite 700, in Miami Beach, Florida. Its BBB file was opened in November 2020, so it’s been trading for about six years.
The serum was formulated by the company’s founder, Dr. Mark Rosenberg, M.D., and it’s made in a cGMP-registered facility in Florida. That’s the manufacturing standard you want to see on a skincare product, though the credentials are company-stated rather than independently audited.
That matters because a lot of “scam” products have no company behind them at all. This one has an address, a named founder, six years of trading, and a public complaint record you can read yourself.
What the reviews actually say
Read across the sources and the picture is genuinely mixed but positive, which is a good sign of real reviews rather than planted ones.
On Trustpilot, Sun Coast Sciences holds a 4.1 “Great” score across roughly 250 reviews, 67% of them five-star and 22% one-star. The company replies to about 93% of the negative ones.
On Amazon, Total Package Serum averages about 3.8 stars across roughly 1,200 buyer reviews, the most independent signal here. The brand’s own site shows a rosier 4.9.
The praise is consistent: a lightweight, fast-absorbing texture, real hydration, and a brighter, softer look after a few weeks. People with dry, dull skin tend to be the happiest.
What buyers actually complain about
We read the complaint records so you don’t have to, and the pattern is clear: the complaints are about the marketing and billing, not the serum.
Sun Coast Sciences carries a B rating on the BBB with about 74 complaints on file, and the recurring themes on both the BBB and Trustpilot are long sales videos, repeated follow-up emails and calls, and an autoship subscription some buyers didn’t realize they’d signed up for.
The company does answer. It replies to the large majority of negative reviews and resolves subscription and refund issues when customers push.
For the serum itself, the honest criticism is expectation, not delivery. Some buyers don’t see the deep-wrinkle change the ads imply, and a few call the 1 fl oz bottle small for the price. If the ad made you expect a filler in a bottle, you’ll be let down.
Setting expectations for “before and after”
The Total Package Serum sales page leans on dramatic before-and-after imagery. Read that as ad copy, the same way you’d read any direct-response beauty funnel.
What a formula like this genuinely does is hydrate and brighten. The Vitamin C targets dullness and dark spots, the hyaluronic acid plumps the surface so skin looks smoother, and the peptides are aimed at the look of fine lines and firmness over time.
What it doesn’t do is replace lost volume or work like Botox or an in-clinic treatment. So a fair before-and-after is “more hydrated, a bit brighter, softer-looking fine lines” over a few weeks of twice-daily use, not a lifted face. Buyers who go in with that picture are the ones who stay happy with it.
How to buy Total Package Serum safely
Three rules cover every complaint we read.
Buy from the official Sun Coast Sciences store. That’s the only place the 365-day guarantee applies, and the button below goes to the official page. The guarantee asks you to use the product and return your empty bottles for a full refund if you’re not happy.
Untick the subscription at checkout. The billing complaints almost all trace to a “Subscribe & Save” autoship. If you only want the serum once, leave that box unchecked and screenshot your order confirmation.
Set the right expectation. Treat it as a hydrating, brightening daily serum, give it a few weeks, and lean on the year-long guarantee to judge it on your own skin. That’s the low-risk way in.
The bottom line
Total Package Serum is legit: a real Vitamin C, hyaluronic acid, and peptide serum from a real Florida company with a named founder, a published address, and a 365-day guarantee. It isn’t a scam, it isn’t a filler, and it isn’t a subscription unless you add one at checkout.
Buy it from the official store, skip the autoship, expect brighter and better-hydrated skin rather than a facelift, and it’s a low-risk serum to try. If you’d rather compare first, our Total Package Serum review scores it in full, our where to buy Total Package Serum guide breaks down the pricing, and the best all-in-one anti-aging serums roundup ranks it against the field. The beauty hub has the rest.
Check today's Total Package Serum price at the official store