Consumer Reports has not reviewed Total Package Serum, so if you came looking for a CR score, there isn’t one to find. Consumer Reports doesn’t currently test direct-to-consumer serums like this, and no rating for it exists on their site.
That’s the honest answer to the search. The useful part is what comes next: the real independent signal here is aggregate buyer feedback, and there’s plenty of it once you know where to look and how to weight it.
We didn’t apply the serum ourselves. We read the Amazon, Trustpilot, and BBB records for Sun Coast Sciences and its Total Package Serum, and pulled the pattern out. For the full formula breakdown, our Total Package Serum review scores it 9.1.
Has Consumer Reports reviewed Total Package Serum?
No. There’s no Consumer Reports rating, test, or article on Total Package Serum. CR focuses its beauty testing on mainstream categories like sunscreen and moisturizers sold through major retailers, and this is a direct-to-consumer anti-aging serum, so it falls outside what they cover. Anyone quoting a “Consumer Reports score” for it is inventing one.
So the question becomes the more practical one: what do the people who actually bought it say? That’s where a clear picture does emerge.
What the real buyer reviews show
Read across the platforms and Total Package Serum lands as genuinely mixed-but-positive, which is itself a sign of real reviews rather than planted ones. Here’s how the numbers break down by source.
On Amazon, the serum averages about 3.8 stars across roughly 1,200 buyer reviews, the most independent signal of the three. On Trustpilot, Sun Coast Sciences holds a 4.1 “Great” score across about 250 reviews, 67% of them five-star and 22% one-star, and the company replies to about 93% of the negative ones. The brand’s own site posts a rosier 4.9.
The praise is remarkably consistent across all of them: a lightweight, fast-absorbing texture, real hydration, and a brighter, softer look after a few weeks of daily use. Buyers with dry, dull skin are the happiest cohort.
What buyers actually complain about
The complaints are just as consistent, and the important thing is what they’re about: the marketing and billing, not the serum itself.
Sun Coast Sciences carries a B rating on the BBB with about 74 complaints on file, and the recurring themes on both the BBB and Trustpilot are long sales videos, repeated follow-up emails and calls, and an autoship subscription some buyers didn’t realize they’d signed up for. The company does answer, resolving most subscription and refund issues when customers push.
For the serum, the honest criticism is expectation, not delivery. Some buyers don’t see the deep-wrinkle change the ads imply, and a few call the 1 fl oz bottle small for the price. Our is Total Package Serum legit guide digs into the complaint records in detail.
How to read the reviews without a Consumer Reports score
Here’s the practical way to weight all this. Trust the Amazon 3.8 as your baseline, since verified buyers with nothing to sell wrote it. Treat the brand’s 4.9 as marketing-adjacent, and read the Trustpilot 4.1 as the middle ground that tracks with the seller’s real reputation.
Then filter for your use case. If you’re after hydration, brightness, and a lighter routine, the positive reviews are describing exactly that. If you want a wrinkle eraser, the one-star reviews are your warning, and you’d be happier with a dedicated retinol.
The missing Consumer Reports score changes less than it seems, because the 365-day money-back guarantee on the official store lets you run your own test. Buy the one-time bundle, give it a few weeks, and return the empties if it’s not for you. Our where to buy Total Package Serum guide covers the pricing, and the best all-in-one anti-aging serum roundup shows the field. The beauty hub has more.
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